Privacy notice
We respect your privacy. When you submit a tour request, we use your information to coordinate availability, respond to questions, and confirm practical details for your group.
What information we collect
- Your contact details (name, email, phone)
- Your preferred date and traveler count
- Optional planning details you share (budget range, lodging needs, accessibility notes)
- Any message content you provide to ask questions or request accommodations
How we use it
- To review availability and respond with confirmation steps
- To coordinate meeting details and practical guidance
- To address accessibility and comfort considerations you mention
- To send request-related email notifications when you opt in
Your communication preferences
When you agree to receive email updates in your inquiry, we’ll use that preference to keep you informed about your request. If you choose to opt out later, we’ll honor your preference.
Data care and retention
We keep request information only as long as needed to coordinate your inquiry, respond to questions, and support customer service. When it’s no longer necessary, we remove or de-identify it consistent with our obligations.
Questions about your data?
If you’d like to ask about how we handle your request information, contact our support team using the form on the homepage and include “privacy” in your message.
What this notice covers
This privacy notice applies to information you share when submitting a tour inquiry. For third-party services you may use elsewhere, their policies apply.
A final note
We aim to make the process straightforward: your details are used to help you plan, confirm, and enjoy your experience—without unnecessary sharing.